Frequently Asked Questions

We offer artificial intelligence automation applied to sales, customer service, marketing and social media, data analysis, inventory management, and custom intelligent agents for businesses. Our solutions integrate with over 30 platforms like Meta, OpenAI, WhatsApp, TikTok, Instagram, Facebook Messenger, Anthropic Claude, Google Gemini, and Microsoft, enabling complete omnichannel automation.

Yes! You can try our intelligent chatbot 'Myco' directly on the landing page. Just interact with it to experience in real-time how it works and how it can help you automate tasks in your business. We also offer a free consultation where we analyze your specific case.

It includes a personalized business analysis, identification of opportunities to apply AI, detection of automatable processes, ROI estimation, and an automation plan tailored to your goals and budget. There's no cost or commitment. You can schedule your consultation from our page or contact us via WhatsApp at +1-872-349-3352.

Implementation time varies by complexity. For basic solutions like customer service chatbots, it takes 1-2 weeks. More complex solutions with multiple integrations and custom agents can take 3-6 weeks. During the free consultation, we'll give you a specific timeline for your project.

We integrate with over 30 platforms including: WhatsApp Business API, Instagram, Facebook Messenger, TikTok, OpenAI (GPT-4), Anthropic Claude, Google Gemini, Microsoft Azure AI, popular CRMs, e-commerce platforms, databases, email marketing tools, and more. If you use a specific tool, ask us about integration.

We offer plans starting at $500/month (Starter Plan with 2 AI agents and 10,000 queries/month) up to custom enterprise solutions. The most popular Professional Plan costs $900/month and includes 4 AI agents, advanced customization, 24/7 support, and 50,000 queries/month. We also offer a free consultation to determine which plan best fits your needs.

Most of our clients report positive ROI within 2-4 months. We've documented operational cost reductions of 45-65%, conversion increases of 1.8-2.4x, and resolution of 70-85% of queries without human intervention. Specific ROI depends on your industry and use case, which we analyze in the free consultation.

Our solutions are customized for multiple industries: Retail (repair shops, e-commerce), Real Estate (visit coordination, lead filtering), Financial Services (investment analysis, alerts), Healthcare, Education, Logistics, Tourism, and Agriculture. Each implementation is adapted to the specific needs and regulations of your sector.

Security is our priority. We implement end-to-end encryption protocols, compliance with data protection regulations (GDPR, CCPA), secure storage in certified databases, and strict access controls. All your company and customer data is protected with the highest industry standards. We also offer on-premise options for businesses with special security requirements.

Yes, our AI agents natively support multiple languages including Spanish and English, and can be configured to serve in other languages as needed. This is especially useful for businesses operating in Argentina, Mexico, United States, and all of South America. Language switching is automatic based on customer preferences.

Highly customizable. Each agent is trained with your specific documentation, policies, product catalog, FAQs, and business knowledge using RAG (Retrieval-Augmented Generation) technology. You can customize tone of voice, conversation flows, integrations, automated triggers, and much more. Professional and Enterprise plans include full customization.

Our agents are designed for intelligent hand-off to humans when they detect a query is too complex, requires human approval, or the customer requests it. The handoff includes all conversation context, captured information, and case summary, so your team can continue without repeating questions. This occurs in 15-30% of conversations typically.

Don't worry about technical maintenance, we handle it. We include automatic AI model updates, functionality improvements, 24/7 monitoring, and continuous optimizations in all our plans. You only need to update us when you change business information (new products, prices, policies) and we update the agent's knowledge.

Yes, all our plans include an analytics dashboard where you can see: number of conversations, response time, resolution rate, most frequent queries, conversions, hand-offs to humans, customer satisfaction, and more. Professional and Enterprise plans include advanced and customizable reports. These metrics help you continuously optimize your processes.

Yes, it's one of our specialties. We connect your WhatsApp Business, Instagram, and Facebook Messenger accounts so the agent automatically responds to direct messages and comments. The agent maintains conversation consistency across channels, identifies recurring customers, and can even generate content like personalized videos with your avatar and cloned voice for responses on TikTok and Instagram.

Absolutely. We integrate with your existing systems: CRM (Salesforce, HubSpot, Pipedrive), email marketing (Mailchimp, SendGrid), databases (Postgres, MySQL), e-commerce platforms (Shopify, WooCommerce), calendars (Google Calendar, Outlook), and more. This allows the agent to access real-time information and automatically update systems without duplicating work.

Our agents can handle thousands of simultaneous conversations without quality degradation or wait times. The Starter Plan allows 10,000 queries/month, Professional 50,000 queries/month, and Enterprise unlimited queries. Unlike human teams, agents scale instantly during demand peaks without additional costs.

We offer different support levels depending on the plan: Starter Plan includes 8/5 support (Monday to Friday, business hours), Professional Plan includes 24/7 support with priority response times, and Enterprise Plan includes dedicated support team with assigned account manager. All support is in Spanish and English via WhatsApp, email, and video call.

Yes, we offer voice and avatar cloning solutions using technologies like ElevenLabs for voice synthesis and HeyGen for avatars. This enables creating automated videos for TikTok, Instagram, and other platforms that maintain your brand identity. The process includes cloning your voice with audio samples and creating a digital avatar. Ideal for comment responses, educational content, and automated marketing.

We primarily operate in Argentina, Mexico, United States, and all of South America, but we serve clients globally. Our team works across multiple time zones and we offer service in Spanish and English. AI solutions work 24/7 regardless of geographic location, and we can comply with local data protection regulations in different countries.